Payouts Introduction

Payouts helps your business manage and pay vendor invoices — locally and internationally — without the manual back-and-forth. Forward a bill, review the details, schedule the payment. That's it.

Supported payment modes: Local bank transfer, JomPay, and Foreign Disbursement.

See how many bills each plan includes →

Watch a quick overview of how Payouts works, or scroll down for the full step-by-step breakdown.

 

1Bill Capture
2Managing Bills
3Scheduling & Payment
01

Bill Capture

Forward any PDF, Excel, or Word invoice to bills@swipey.co and it will automatically appear in your Payouts board, ready for review.

Things to know

1Only bills forwarded from your registered Swipey email addresses will be processed.
2You can send up to 10 invoices per email.
3Only forward invoices or bills — EPF, salary slips, and payroll reports will not be processed.
4Processing usually takes 5 minutes but may take up to 2 hours.
5A Processing label  will show on the bill tile while Swipey is reading it.

02

Managing Bills

Bills move through a 5-stage Kanban board. Each stage represents where a bill is in its lifecycle so every bill can be managed and approved before payment.

Pending Review
First state when a bill arrives. Review vendor name, amount, currency, and banking details. If the vendor exists in your Vendor Master List, banking details are auto-populated. If they're new, click Add New Vendor to register them.
To Approve
Bill is reviewed and ready for approval. Enter the Pay On date before moving forward.
Scheduled
Bill will be auto-paid on the scheduled date. Funds are reserved from your Master Account immediately. You can move a bill out at any time before the Pay On date — funds will be released back.
Paid
Bill has been disbursed. Stays here for 30 days, then moves to the Fund tab. You can download the payment receipt from the bill panel.
Rejected
Bill was rejected by a user or failed payment due to incorrect banking details.

What to check when a new bill arrives

All new bills land in Pending Review. Swipey reads the invoice and pre-fills the details — but verify everything before moving forward.

Review checklist

Vendor — correct vendor selected or added
Amount — matches the invoice
Currency — correct currency selected
Bank details — auto-captured or manually filled in

Once everything looks good, click Mark As Reviewed inside the bill, or change the status from the dropdown on the tile.

Vendor Management

When Swipey captures a new vendor's bill for the first time, you'll be prompted to add their details. Repeat vendors are auto-populated from your Vendor Master List.

Adding a vendor for the first time — 2 ways:

Option 1

From the bill page

Open a captured bill from the Payouts board and click Add New Vendor to fill in their banking details directly.

Option 2

From Settings

Go to Settings → Vendor → Add New Vendor to register a vendor at any time, even before a bill comes in.


💡 Once a vendor is saved, you can add their email so they automatically receive a payment receipt when their bill is paid. Learn how to set this up →

Managing Foreign Currency

Swipey auto-detects the currency on the invoice. Supported currencies:

🇦🇺 AUD 🇺🇸 USD 🇪🇺 EUR 🇬🇧 GBP 🇸🇬 SGD 🇨🇳 CNY 🇵🇭 PHP 🇮🇩 IDR 🇵🇰 PKR 🇧🇩 BDT

+ payouts to 100+ countries. Rates on the Swipey dashboard are indicative. Read more about the Lowest FX Rate Guarantee → Reach out if your bill currency isn't listed above.


03

Scheduling & Making Payment

Once a bill is reviewed and approved:

1
Select a Pay On date — any date from today onwards.
2
Move the bill to Scheduled — click Approve inside the bill page, or select Scheduled from the tile dropdown.
3
Done. The bill will be auto-paid on the date you set. 🎉

Payment cut-off times (GIRO)

Swipey Cut-off Disbursed By Recipient Cleared By
10:00 AM 12:30 PM (same day) 12:30 PM (same day)
1:00 PM 4:30 PM (same day) 4:30 PM (same day)
5:00 PM 7:00 PM (same day) 7:00 PM (same day)
After 5:00 PM 10:00 AM (next day) 10:00 AM (next day)

⚠️ Scheduled payments will not be processed on weekends or Malaysian public holidays. Cross-border payments clear within 1–3 working days.

Things to know about payouts

1Funds are reserved from your Master Account as soon as a bill is moved to Scheduled.
2You can reject or unschedule a bill any time before the Pay On date — funds are released back to your Master Account.
3Once the Pay On date arrives, the bill is locked and cannot be modified.

📋 Paying multiple vendors at once? Learn how to create bulk payments via Payouts →


Related Articles

Was this article helpful?